Read this first if you are having EdiLoad re-conform issues with Pro Tools 2022.4 or above.

Pro Tools 2023.9 on macOS requires EdiCue v4.1.2, EdiPrompt v3.0.2 and EdiLoad v5.0.6.

App Updates

  • EdiCue v4.1.2 (Sep '23)
    • Changes required for compatibility with Pro Tools 2023.9+ on macOS
    • Bug fix to allow creation of a template PTX file with no ProdInfo track

    For full details and a video of what's new in EdiCue v4, see this blog post.

    NOTE: EdiCue v4 requires macOS 10.12+, Windows 8+, Pro Tools 12.6+, Nuendo 12+.

    Download Mac   Download Win

  • EdiPrompt v3.0.2 (Sep '23)
    • Changes required for compatibility with Pro Tools 2023.9+ on macOS
    • Minor update to select first row in Cue List when a file is loaded

    For full details of what's new, see this blog post.

    NOTE: EdiPrompt v3 requires macOS 10.12+, Pro Tools 12.6+.

    Download Installer

  • EdiLoad v5.0.6 (Sep '23)
    • Changes required for compatibility with Pro Tools 2023.9+ on macOS
    • Minor update to ignore still images while loading AAF video tracks in the main and compare windows

    NOTE: EdiLoad v5 requires either macOS 10.12+ or Windows 8+, Pro Tools 12.6+, Nuendo 12+.

    To see what's new in version 5 see this blog post.

    Download Mac   Download Win

  • EdiChart v4.1.1 (Aug '23)
    • Fix while loading preferences file on start up to stop potential hang in non-English countries
    • Updates to various UI controls so they are shown correctly on macOS Ventura
    • Updated PACE license software

    NOTE: EdiChart v4.1+ requires either macOS 10.12+ or Windows 8+, Pro Tools 12.6+.

    Download Mac   Download Win

  • EdiMarker v2.2.0 (Oct '23)
    • Option to import Text and Excel files with marker locations stored as samples
    • Updates for macOS 14.0 Sonoma. EdiMarker now requires macOS 10.14 (Mojave)

    EdiMarker v2 requires an iLok license which can be purchased from here.

    NOTE: EdiMarker v2.2+ requires either macOS 10.14+ or Windows 8+, Pro Tools 2019.5+.

    Download Mac    Download Win

macOS Sonoma (14.0)

Support

For product support, please read the information below and follow the appropriate link where provided.

• Download the latest version

If you are experiencing a problem or have a query, this may have already been fixed in a recent update. These can be downloaded using the App Updates links on this page or via the main Download page.

• Read the User Guide

View the product user guide directly via the application’s Help menu.

• Watch the Demo Videos

The demo videos for EdiCue, EdiPrompt and EdiLoad contain detailed information on how to use each application and workflow setups.

• Check our FAQ

• For information on PACE iLoks see this page.

 

If none of the above has helped you, or if you have any product feedback, please contact us using the Support Form below. Support requests are answered as quickly as possible, usually within 24 hours.

For EdiLoad Assembly Window Support

Please click the 'Save Support' toolbar button when the edit list and location WAV files are loaded. Enter the details requested and send the zip file created.

 

Support Form

Sydney:



 

 

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